Adapting the TAM 3 Framework for Mandatory Performance Reporting Systems: A Study of ASN Teachers
Keywords:
TAM 3, Perceived Usefulness, TRK System, ASN Teachers, PLS-SEM.
Abstract
Focusing on educators within the Bandung Raya area, this research identifies the primary drivers behind the adoption and practical utilization of the mandatory Tunjangan Remunerasi Kinerja (TRK) digital platform. Positioned within the gap of limited empirical studies on mandatory e-government systems in education, this research employs an adapted TAM 3 framework. A quantitative approach was used with 321 ASN teachers as respondents, and data were analyzed using PLS-SEM via SmartPLS. The results show that the model explains 65.1% of the variance in Behavioral Intention and 49.3% in Actual Use. Ten of the fifteen hypotheses were supported. Perceived Usefulness (β=0.660) is the strongest predictor of intention, significantly higher than Perceived Ease of Use (β=0.197). Key antecedents such as Computer Self-Efficacy, Image, and Job Relevance are significant drivers, while Subjective Norm, Output Quality, and Result Demonstrability were rejected. The study’s novelty lies in proving that in mandatory contexts, users prioritize functional utility and professional image over social pressure or technical output quality. This suggests that government interventions should focus on increasing user efficacy and aligning system features with core teaching duties to ensure sustainable digital transformation.
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Venkatesh, V., & Bala, H. (2008). Technology Acceptance Model 3 and a Research Agenda on Interventions. Decision Sciences, 39(2), 273–315. https://doi.org/10.1111/j.1540-5915.2008.00192.x
Xu, J., & Deng, Q. (2024). Exploring Chinese Secondary School Students’ Acceptance of Live Video-Streamed Teaching Platforms in EFL Class: An Application of the Technology Acceptance Model. Behavioral Sciences, 14(7), 593. https://doi.org/10.3390/bs14070593
Yanuar, Y. (2022). Implementasi Manajemen Kinerja di Lingkungan Pemerintah Provinsi Jawa Barat.
Antonietti, C., Cattaneo, A., & Amenduni, F. (2022). Can teachers’ digital competence influence technology acceptance in vocational education? Computers in Human Behavior, 132, 107266. https://doi.org/10.1016/j.chb.2022.107266
Azzahra, A., & Supriatna, M. D. (n.d.). Penilaian Kinerja Pegawai Pada Badan Kepegawaian Daerah Provinsi Jawa Barat. 2022, Vol 6, No 1. https://knia.stialanbandung.ac.id/index.php/knia/article/view/714
BKN, B. (2025). LAPORAN KINERJA BKN TAHUN 2024. Badan Kepegawaian Negara Republik Indonesia.
Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly, 13(3), 319. https://doi.org/10.2307/249008
De La Mora Velasco, E., Miller, R., Williams, F., & DeNoyelles, A. (2025). Applying the TAM Framework to Inform Faculty Participation in Course Quality Reviews. Online Learning, 29(3). https://doi.org/10.24059/olj.v29i3.5079
Disdik Jabar, B. P. (2025). Data Penyaluran Gaji dan Tunjangan ASN, Juni 2025. Dinas Pendidikan Provinsi Jawa Barat.
Disdik Jabar, D. J. (2025). Data Statistik Tahun Ajaran 2024/2025. Dinas Pendidikan Provinsi Jawa Barat. https://sync-disdik.jabarprov.go.id/statistik_20242025/index.php?pages=Guru_StatKep
Galimova, E. G., Oborsky, A. Yu., Khvatova, M. A., Astakhov, D. V., Orlova, E. V., & Andryushchenko, I. S. (2024). Mapping the interconnections: A systematic review and network analysis of factors influencing teachers’ technology acceptance. Frontiers in Education, 9, 1436724. https://doi.org/10.3389/feduc.2024.1436724
Hair, J., & Alamer, A. (2022). Partial Least Squares Structural Equation Modeling (PLS-SEM) in second language and education research: Guidelines using an applied example. Research Methods in Applied Linguistics, 1(3), 100027. https://doi.org/10.1016/j.rmal.2022.100027
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A primer on partial least squares structural equation modeling (PLS-SEM) (Second edition). SAGE.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
Hong, X., Zhang, M., & Liu, Q. (2021). Preschool Teachers’ Technology Acceptance During the COVID-19: An Adapted Technology Acceptance Model. Frontiers in Psychology, 12, 691492. https://doi.org/10.3389/fpsyg.2021.691492
Indonews, M. (2022, November 13). Guru ASN Jabar Terbebani Kewajiban Upload Aplikasi Tugas Utama Mendidik. Media Indo News. https://media-indonews.com/guru-asn-jabar-terbebani-kewajiban-upload-aplikasi-tugas-utama-mendidik/
Ivanishchenko, K., Busana, G., & Reuter, R. A. P. (2024). Understanding factors affecting fundamental school teachers’ use of technology in Luxembourg through a survey study. Heliyon, 10(7), e28704. https://doi.org/10.1016/j.heliyon.2024.e28704
Kong, S. C., Yang, Y., & Hou, C. (2024). Examining teachers’ behavioural intention of using generative artificial intelligence tools for teaching and learning based on the extended technology acceptance model. Computers and Education: Artificial Intelligence, 7, 100328. https://doi.org/10.1016/j.caeai.2024.100328
Kuo, Y.-C., & Kuo, Y.-T. (2025). An Exploratory Study of K-12 Teachers’ Perceptions of Adopting Open Educational Resources in Teaching. Education Sciences, 15(4), 468. https://doi.org/10.3390/educsci15040468
Mphahlele, N. S., Kekwaletswe, R. M., & Seaba, T. R. (2025). Model to explain use of E-Government service change. Telematics and Informatics Reports, 17, 100190. https://doi.org/10.1016/j.teler.2025.100190
Nuswantoro, P., Iqbal, M., Marsinah, M., Rahmi, E., & Purwanto, M. B. (2023). School Principal Leadership Style In Improving Teacher Professionalism. 2023, 01(02), 19–27. https://doi.org/10.63922/ijeter.v1i02.305
PERATURAN GUBERNUR JAWA BARAT NOMOR 68 TAHUN 2023, 68 (2023). https://sidebar.jabarprov.go.id/v/13B14067AE
Permadi Pratama, G., & Lutfiyana, N. (2024). ANALISIS PENGGUNAAN APLIKASI K-MOB TERHADAP KINERJA ASN DI SMAN 1 CIKARANG SELATAN. INFORMATION SYSTEM FOR EDUCATORS AND PROFESSIONALS : Journal of Information System, 9(1), 97. https://doi.org/10.51211/isbi.v9i1.2818
Sugiyono, Prof. Dr. (2024). Metode Penelitian Kuantitatif, Kualitatif, dan R&D (Kedua). Alfabeta.
Ting, H., Memon, M. A., Thurasamy, R., & Cheah, J.-H. (2025). Snowball Sampling: A Review and Guidelines for Survey Research. Asian Journal of Business Research, 15(1), 1–15. https://doi.org/10.14707/ajbr.250186
Ummi Fadila, R. (2022, November 15). Guru di Jabar Tak Fokus Mengajar, Terbelit Mengisi Aplikasi dan Berfoto Sumber Artikel berjudul " Guru di Jabar Tak Fokus Mengajar, Terbelit Mengisi Aplikasi dan Berfoto ". Pikiran Rakyat. https://www.pikiran-rakyat.com/jawa-barat/pr-015839799/guru-di-jabar-tak-fokus-mengajar-terbelit-mengisi-aplikasi-dan-berfoto?page=all
Venkatesh, V., & Bala, H. (2008). Technology Acceptance Model 3 and a Research Agenda on Interventions. Decision Sciences, 39(2), 273–315. https://doi.org/10.1111/j.1540-5915.2008.00192.x
Xu, J., & Deng, Q. (2024). Exploring Chinese Secondary School Students’ Acceptance of Live Video-Streamed Teaching Platforms in EFL Class: An Application of the Technology Acceptance Model. Behavioral Sciences, 14(7), 593. https://doi.org/10.3390/bs14070593
Yanuar, Y. (2022). Implementasi Manajemen Kinerja di Lingkungan Pemerintah Provinsi Jawa Barat.
Published
2025-12-28
How to Cite
Aljauhari, M. A., & Zakarijah, M. (2025). Adapting the TAM 3 Framework for Mandatory Performance Reporting Systems: A Study of ASN Teachers. International Journal of Technology and Education Research, 3(04), 1043-1059. https://doi.org/10.63922/ijeter.v3i04.2734
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