Social Media Information Design Strategy In Increasing Sea Freight Sales (Case Study On Social Media Pt Yicheng Logistics Indonesia)

  • Agung Kwartama Master of communication, Jayabaya University
Keywords: Social Media, Marketing, Sales, Sea Transportation, PT Yicheng Logistics Indonesia.

Abstract

Social media has become an important tool in marketing and sales in various industries, including sea transportation. PT Yicheng Logistics Indonesia, as one of the major players in this sector, utilizes social media platforms to increase their visibility and sales. This study aims to analyze the information design strategy implemented on social media by PT Yicheng Logistics Indonesia and its impact on increasing sales. Using qualitative methods and analyzing data from various sources, this study found that informative and interactive content, the use of paid advertising, and active engagement with customers are key factors in the success of their marketing strategy. The results show that the right strategy in designing social media information can increase sales and strengthen the company's position in the sea freight market.

References

Angrosino, M. (2007). Doing Cultural Anthropology: Projects for Ethnographic Data Collection. Waveland Press.

Agung Kwartama ( 2025 ) Psychology of Service and Relationship on Satisfaction and Loyalty of Diploma IV Cadets Boarded in Sekolah Tinggi Ilmu Pelayaran, Journal of Innovation in Educational and Cultural Research, 6(3), 484 – 492.

Agung Kwartama ( 2025 ) Rebranding and Service Image Implications for Customer Satisfaction of Guiding & Towing Services in Cilacap Waters at PT Pertamina Port Logistics, Jurnal Manajemen dan Organisasi 16 ( 1 ) , P 43 - 64

Indonesian Logistics Association (ALI). (2022). Annual Report 2022.

Indonesian Internet Service Providers Association. (2022). Internet Survey Report 2022.

Braun, V., & Clarke, V. (2006). Using Thematic Analysis in Psychology. Qualitative Research in Psychology, 3(2), 77-101.

Bryman, A., & Cramer, D. (2011). Quantitative Data Analysis with SPSS 17, 18 & 19: A Guide for Social Scientists. Routledge.

Chaffey, D. (2022). Digital Marketing: Strategy, Implementation and Practice. Pearson.

Chaffey, D., & Ellis-Chadwick, F. (2019).Digital Marketing: Strategy, Implementation and Practice. Pearson Education.

Creswell, J. W. (2014). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage Publications.

Creswell, J. W. (2015). A Concise Introduction to Mixed Methods Research. Sage Publications.

Dholakia, U. M., & Bagozzi, R. P. (2021). "Consumer engagement in social media: A framework for research." Journal of Interactive Marketing, 53, 1-12.

DiCicco-Bloom, B., & Crabtree, B. F. (2006). The Qualitative Research Interview. Medical Education, 40(4), 314-321.

Dillman, . A., Smyth, J. D., & Christian, L. M. (2014). Internet, Phone, Mail, and Mixed- Mode Surveys: The Tailored Design Method. Wiley.

Djaja, A., & Wibowo, S. (2021). "The Importance of Audience Segmentation in Digital Marketing." Journal of Marketing Research, 58(4), 567-584.

Field, A. (2018). Discovering Statistics Using IBM SPSS Statistics. Sage Publications.

Freberg, K., et al. (2022). "Social media influencers: A new breed of marketing." Journal of Business Research, 139, 101-110.

Ika Yuliasari & Novianty Elizabeth Ayuna (2023) The Effect of Communication Competence and Professional Competence on the Quality of Learning Based on Digital Communication Technology (Case Study of Putra Pertiwi School), Scientific Journal of Education Sciences vol 6 no 3 pp 1897 - 1906.

Ika Yuliasari & Novianty Elizabeth Ayuna (2025) The Patterns of Participatory Communication in Empowering the MSMEs Sector, Asian Journal of Social and Humanities, Vol 3 no 5 page 1088 - 1100.

International Maritime Organization (IMO). (2021). The Contribution of Shipping to Global Trade.

Johnson, R. B., & Onwuegbuzie, A. J. (2004). Mixed Methods Research: A Research Paradigm Whose Time Has Come. Educational Researcher, 33(7), 14-26.

Kaplan, A. M., & Haenlein, M. (2010). "Users of the world, unite! The challenges and opportunities of Social Media." Business Horizons, 53(1), 59-68.

Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business Horizons, 53(1), 59-68.

Khan, M., et al. (2021). "The Impact of Social Media on Consumer Behavior." International Journal of Marketing Studies, 13(4), 45-58.

Kharisma, R., & Astuti, D. (2021). "Building Trust through Informative Content: A Study on Social Media Marketing." International Journal of Business and Management, 16(2), 23-34.

Kotler, P., & Keller, K. L. (2021). Marketing Management. Pearson Education.

Kumar, A., et al. (2020). "The role of social media in consumer behavior."Journal of Business Research, 118, 192-201.

Kurniawan, A., Putra, P., & Hidayah, S. (2022). "The Impact of Video Content on Engagement in Social Media Marketing." Journal of Digital Marketing, 15(1), 45- 60.

Lee, J., & Kim, S. (2023). "The Role of Big Data Analytics in Marketing Strategy." Journal of Business Research, 145, 112-120.

Logistics Management. (2022). "Social Media Strategies in the Logistics Industry."Logistics Management Journal.

Patel, N. (2022). "Video Marketing: The Future of Content." Content Marketing Institute.

Purnama, R., & Hidayah, M. (2023). "Sales Growth in the Age of Social Media: A Case Study." Journal of Marketing Trends, 10(1), 89-102.

Sari, D., Rahman, A., & Wati, N. (2022). "Personalized Content and Its Effect on Sales Conversion." Journal of Marketing Insights, 14(2), 112-126.

Sekaran, U., & Bougie, R. (2016). Research Methods for Business: A Skill-Building Approach. Wiley.

Setiawan, B., & Lestari, R. (2023). "Leveraging Technology in Social Media Marketing Strategies." International Journal of Technology and Business, 12(3), 67-78.

Smith, A. (2021). "Understanding Audience Preferences in Social Media Marketing."Journal of Digital Marketing, 9(2), 100-115.

Sprout Social. (2023). Social Media Engagement Report 2023

Statista. (2023). "Number of global social media users 2022." Available: https://www.statista.com/statistics/278414/number-of-worldwide-social-network- users/

Statista. (2023). Social Media Advertising: Statistics and Trends.Statista Research Department.

Susanto, H., & Prabowo, T. (2022). Influencer Marketing in Logistics: A New Approach." International Journal of Logistics Management, 33(2), 234-245.

The Contribution of Shipping to Global Trade. Alalwan, A. A., et al. (2021). "The impact of social media marketing on consumer buying behavior." Journal of Retailing and Consumer Services, 58, 102-111.

Tuten, T. L., & Solomon, M. R. (2021). Social Media Marketing. SAGE Publications.

We Are Social & Hootsuite. (2022). "Digital 2022: Global Overview Report." [Online] Available: https://wearesocial.com/digital-2022-global-overview-report

Published
2025-05-11
How to Cite
Agung Kwartama. (2025). Social Media Information Design Strategy In Increasing Sea Freight Sales (Case Study On Social Media Pt Yicheng Logistics Indonesia). International Journal of Technology and Education Research, 3(02), 81-95. https://doi.org/10.63922/ijeter.v3i02.1693