Determinants Of Environmental Disclosure With Intergrated Corporate Governance As A Moderating Variable

  • Yuha Nadhirah Qintharah Department of Accounting, Trisakti University
  • Yvonne Augustine Department of Accounting, Trisakti University
Keywords: Training, tax officer, knowledge management, tax administration, efficiency

Abstract

The quest to improve tax efficiency administration and revenue generation is prominent in all nations. The purpose of this study is to understand the link between training, knowledge management (KM) and tax administration efficiency. Qualitative data were collected from 20 tax officers through face-to-face interviews at Federal Inland Revenue Service (FIRS), Nigeria. The qualitative data were supported with documentary study of FIRS annual training schedule. Semi-structured and open-ended interview questions were employed as a guide for the face-to-face interview and recorded with a smart voice recorder. Thematically, the data were analyzed with NVivo 10 qualitative software. Data analysis entails identification and reporting of themes in line with the research objectives and participants' responses. Two main themes namely formal and informal training were identified. Furthermore, sub themes identified include induction and inspector of taxes in connection to formal training while technical sessions and “train the trainer” were linked to informal training. The study found formal and informal training as administration catalysts that can improve KM and tax efficiency. This study recommends training and retraining of tax offers annually in order to improve KM and tax administration efficiency which would increase tax revenue for nation development.

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Published
2025-03-22
How to Cite
Yuha Nadhirah Qintharah, & Yvonne Augustine. (2025). Determinants Of Environmental Disclosure With Intergrated Corporate Governance As A Moderating Variable. Interdisciplinary Journal of Economic and Social Behavior (IJESB), 2(01), 1-26. Retrieved from https://www.e-journal.citakonsultindo.or.id/index.php/IJESB/article/view/1684