The Role of Technology and Industry 4.0 in Enhancing Digital Connectivity, Local Economic Development, and Human Resource Quality in the Digital Era in Gorontalo City
Keywords:
Economic Transformation; Industry 4.0; Local Economy; Digital Connectivity; Human Resources
Abstract
The digital economic transformation and the implementation of Industry 4.0 have become a primary urgency in accelerating regional development, particularly in enhancing digital connectivity, local economic development, and the quality of human resources (HR) in the digital era. This study aims to analyze the role of technology and Industry 4.0 in driving digital-based economic progress in Gorontalo City and to evaluate its effectiveness in three main aspects: digital connectivity, local economy, and HR strengthening. Using a mixed-method approach with an explanatory design, data were collected through questionnaires, observations, documentation, and focus group discussions (FGD) from 20 respondents consisting of local government agencies (OPD), the public, and relevant stakeholders. The analysis was conducted using the Importance-Performance Analysis (IPA) method and the qualitative technique of the Miles & Huberman model. The results show that the impact of technology on the local economy and digital connectivity was deemed quite effective, although improvements are still needed, particularly in infrastructure and access equity. Meanwhile, the strengthening of HR and digital skills-based employment is still categorized as less effective and remains a top priority for improvement. Therefore, it is recommended that the government expand digital training, strengthen cross-sector partnerships, and promote inclusive policies to ensure that digital transformation progresses equitably and sustainably.
References
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Pambudi, N., Rohmah, S., Akbarsyah, M., & Supriyanto, A. (2024). Pengembangan Sumber Daya Manusia di Kota Surakarta dalam Era Industri 4.0. jbs, 3(2), 31-54. https://doi.org/10.58684/jbs.v3i2.80
Petko, S. (2023). Industry 4:0 Technologies In The Digital Paradigm Of The Global Economy Development. Economic Bulletin of National Technical University of Ukraine “. https://doi.org/10.32782/2307-5651.24.2022.8
Priambodo, A., Anwar, N., & Suharno, S. (2025). Does Digital Literacy Mediate the Relationship bBetween ICT and Regional Own-Source Revenue?. Economics, 13(2), 203-222. https://doi.org/10.2478/eoik-2025-0037
Pujiati, P., Rufaidah, E., Nurdin, N., & Rahmawati, F. (2023). Optimalisasi Potensi Sumber Daya Manusia Berkelanjutan Berbasis Ekonomi Kreatif. Jurnal Pengabdian Sosial Indonesia, 3(2), 58-63. https://doi.org/10.23960/jpsi/v3i2.58-63
Putri, M. and Putri, N. (2022). Local Economic Development Sebagai Upaya Terwujudnya Pembangunan Berkelanjutan. Convergence the Journal of Economic Development, 4(1), 41-53. https://doi.org/10.33369/convergencejep.v4i1.23018
Rahman, R. (2024). Transformasi Pengangguran Struktural di Era Digital: Perspektif Pelaku Pasar Tenaga Kerja. Media Ekonomi, 17-26. https://doi.org/10.30595/medek.v24i1.25123
Roos, G., Kubina, N., & Farafonova, Y. (2021). Opportunities for sustainable economic development in coastal territories of the Baltic Sea Region in the context of digital transformation. Baltic Region, 13(2), 7-26. https://doi.org/10.5922/2079-8555-2021-2-1
Rosyadi, M., Farisi, H., & Safitri, A. (2025). Pemberdayaan Sumber Daya Manusia Dalam Pengembangan Umkm Pariwisata Di Purwokerto: Tantangan Dan Strategi Untuk Era Digital. Jurnal Dinamika Sosial dan Sains, 2(2), 521-533. https://doi.org/10.60145/jdss.v2i2.133
Salminen, M. and Hossain, K. (2018). Digitalisation and human security dimensions in cybersecurity: an appraisal for the European High North. Polar Record, 54(2), 108-118. https://doi.org/10.1017/s0032247418000268
Snopenko, H., Baluеva, O., & Tanchyk, O. (2021). The analysis of the digital transformation trends in the Ukrainian economy. Vuzf Review, 6(4), 136-144. https://doi.org/10.38188/2534-9228.21.4.15
Strilchuk, Y., Krasnovа, I., Khodakevich, S., Metsger, I., Stryzhak, A., & Dubas, A. (2024). Sustainable Development Determinants In The Context Of Digital Transformation. Financial and Credit Activity Problems of Theory and Practice, 3(56), 293-307. https://doi.org/10.55643/fcaptp.3.56.2024.4367
Susilawati, F., Yanti, R., & Erni, E. (2023). Transformasi Digital Pemerintah (Studi Kasus: Implementasi e-Government dan Hambatannya). Journal Social Society, 3(2), 80-94. https://doi.org/10.54065/jss.3.2.2023.338
Usman, S., Rachman, E., & Nggilu, R. (2025). Transformasi Digitalisasi Dalam Meningkatkan Kinerja Kantor Camat Bongomeme Kabupaten Gorontalo. JoGaPA, 2(4), 947-958. https://doi.org/10.70248/jogapa.v2i4.2856
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Vokony, I., Táczi, I., & Csete, M. (2024). Agile digitalization evolution in the energy sector, taking into account innovative and disruptive technologies. Renewable Energy and Power Quality Journal, 20(5). https://doi.org/10.24084/repqj20.375
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Wibowo, N., Wahyudi, E., Ismawati, L., Hermawan, A., & Wardana, L. (2024). Opportunities and Challenges of Digital Transformation for Creative Economy Development: Study Literature Review. International Journal of Business Law and Education, 5(1), 1369-1380. https://doi.org/10.56442/ijble.v5i1.569
Yohanitas, W. (2025). Digital Pathways to Sustainable Tourism Indonesia Insights: Study case Bilebante Village.. https://doi.org/10.21203/rs.3.rs-7824941/v1
Zhang, X., Xu, Y., & Ma, L. (2022). Research on Successful Factors and Influencing Mechanism of the Digital Transformation in SMEs. Sustainability, 14(5), 2549. https://doi.org/10.3390/su14052549
Гринин, Л., Korotayev, A., & Tausch, A. (2016). Economic Cycles, Crises, and the Global Periphery. https://doi.org/10.1007/978-3-319-41262-7
Миролюбова, Т. and Радионова, М. (2020). Роль Сектора Икт И Факторы Цифровой Трансформации Региональной Экономики В Контекстегосударственного Управления. Вестник Пермского Университета Серия «экономика» = Perm University Herald Economy, 15(2), 253-270. https://doi.org/10.17072/1994-9960-2020-2-253-270
Barykin, S., Yadykin, V., Косухина, М., & Parfenov, A. (2020). Network concept of intelligent digital supply chain. E3s Web of Conferences, 164, 10026. https://doi.org/10.1051/e3sconf/202016410026
Cahyani, L., Hidayat, R., & Marcelino, D. (2023). Strengthening Digital Capabilities and Entrepreneurship For SMEs in the Creative Economy Sector During a Pandemic. Jurnal Penyuluhan, 19(01), 93-103. https://doi.org/10.25015/19202342367
Chernyaev, M., Мазурчук, Т., & Kreidenko, T. (2022). A Possible Method for the Socio-Economic Efficiency Estimation of Smart City Projects, Paying Particular Regard to their Digital Technology Content. Periodica Polytechnica Social and Management Sciences, 31(1), 1-8. https://doi.org/10.3311/ppso.17513
Della, M. and Frinaldi, A. (2024). Developing The Potential Of Human Resources In Improving The Tourism Sector In Pasir Jambak Padang City. Santhet (Jurnal Sejarah Pendidikan Dan Humaniora), 8(2), 2154-2167. https://doi.org/10.36526/santhet.v8i2.4627
Ferdiansyah, K. and Setiawan, A. (2024). Strategi Pengembangan Website Informasi Program Pelatihan SDM untuk Meningkatkan Literasi Digital di Indonesia. Bit-Tech, 7(2), 638-647. https://doi.org/10.32877/bt.v7i2.1985
Folorunsho, S., Adenekan, O., Ezeigweneme, C., Somadina, I., & Okeleke, P. (2024). Developing smart cities with telecommunications: Building connected and sustainable urban environments. Engineering Science & Technology Journal, 5(8), 2492-2519. https://doi.org/10.51594/estj.v5i8.1441
Ha, H. and Chuah, C. (2023). Digital economy in Southeast Asia: challenges, opportunities and future development. Southeast Asia a Multidisciplinary Journal, 23(1), 19-35. https://doi.org/10.1108/seamj-02-2023-0023
Hamsal, H. and Hanafi, I. (2024). Pelatihan Pengelolaan Sdm Di Era Digital Pada Umkm di Desa Tanah Merah. IJTIMA', 1(1), 10-15. https://doi.org/10.25299/ijtima.2024.16768
Hawa, S., Sokarina, A., & Suryantara, A. (2022). Peran Bumdes Maria Maju Untuk Mewujudkan Kemandirian Ekonomi (Studi Kasus Desa Maria Kecamatan Wawo Kabupaten Bima). n.a.j.akunt.manaj., 1(2), 235-243. https://doi.org/10.59086/jam.v1i2.123
Hulu, F. and Waruwu, M. (2025). Strategy For Human Resource Competency Development In Micro, Small And Medium Enterprises In The 3t Region (Nias Islands) In The Face Of Digital Transformation. Jurnal Ilmiah Metadata, 7(2), 207-212. https://doi.org/10.47652/metadata.v7i2.630
Irawan, S., Mulyani, S., Darmawan, S., & Paronama, M. (2025). Dampak Ekonomi Digital Terhadap Ketenagakerjaan Di Indonesia Periode 2010-2023. Jurnal Pendidikan Ekonomi (Jurkami), 10(2), 470-482. https://doi.org/10.31932/jpe.v10i2.4689
Korder, B., Maheut, J., & Konle, M. (2024). Simulation Methods and Digital Strategies for Supply Chains Facing Disruptions: Insights from a Systematic Literature Review. Sustainability, 16(14), 5957. https://doi.org/10.3390/su16145957
Kusdardjanto, F., Irbayuni, S., & Sugito, S. (2025). Kontribusi Artifical Intelligence Terhadap Pengembangan Sumber Daya Manusia Di Sektor UMKM Digital. SENATIB, 1581-1586. https://doi.org/10.47701/eqnyrb10
Kustanto, A. (2024). Bridging The Digital Gap: Analysing The Impact Of Ict Diffusion On Income Inequality In Indonesia. Economic Thought Journal, 69(3), 323-352. https://doi.org/10.56497/etj2469303
Lestari, R. and Nisa, F. (2024). Ekonomi Kreatif dan Pembangunan Ekonomi : Sebuah Tinjauan Literatur tentang Peran dan Kontribusi. JEMBA, 1(1), 50-55. https://doi.org/10.61722/jemba.v1i1.61
Lynn, T., Rosati, P., Conway, E., Curran, D., Fox, G., & O’Gorman, C. (2022). Infrastructure for Digital Connectivity., 109-132. https://doi.org/10.1007/978-3-030-91247-5_6
Marku, M. (2024). Navigating the Future of Work: Human Capital in the Age of Industry 4.0. Interdisciplinary Journal of Research and Development, 11(1), 190. https://doi.org/10.56345/ijrdv11n127
Pambudi, N., Rohmah, S., Akbarsyah, M., & Supriyanto, A. (2024). Pengembangan Sumber Daya Manusia di Kota Surakarta dalam Era Industri 4.0. jbs, 3(2), 31-54. https://doi.org/10.58684/jbs.v3i2.80
Petko, S. (2023). Industry 4:0 Technologies In The Digital Paradigm Of The Global Economy Development. Economic Bulletin of National Technical University of Ukraine “. https://doi.org/10.32782/2307-5651.24.2022.8
Priambodo, A., Anwar, N., & Suharno, S. (2025). Does Digital Literacy Mediate the Relationship bBetween ICT and Regional Own-Source Revenue?. Economics, 13(2), 203-222. https://doi.org/10.2478/eoik-2025-0037
Pujiati, P., Rufaidah, E., Nurdin, N., & Rahmawati, F. (2023). Optimalisasi Potensi Sumber Daya Manusia Berkelanjutan Berbasis Ekonomi Kreatif. Jurnal Pengabdian Sosial Indonesia, 3(2), 58-63. https://doi.org/10.23960/jpsi/v3i2.58-63
Putri, M. and Putri, N. (2022). Local Economic Development Sebagai Upaya Terwujudnya Pembangunan Berkelanjutan. Convergence the Journal of Economic Development, 4(1), 41-53. https://doi.org/10.33369/convergencejep.v4i1.23018
Rahman, R. (2024). Transformasi Pengangguran Struktural di Era Digital: Perspektif Pelaku Pasar Tenaga Kerja. Media Ekonomi, 17-26. https://doi.org/10.30595/medek.v24i1.25123
Roos, G., Kubina, N., & Farafonova, Y. (2021). Opportunities for sustainable economic development in coastal territories of the Baltic Sea Region in the context of digital transformation. Baltic Region, 13(2), 7-26. https://doi.org/10.5922/2079-8555-2021-2-1
Rosyadi, M., Farisi, H., & Safitri, A. (2025). Pemberdayaan Sumber Daya Manusia Dalam Pengembangan Umkm Pariwisata Di Purwokerto: Tantangan Dan Strategi Untuk Era Digital. Jurnal Dinamika Sosial dan Sains, 2(2), 521-533. https://doi.org/10.60145/jdss.v2i2.133
Salminen, M. and Hossain, K. (2018). Digitalisation and human security dimensions in cybersecurity: an appraisal for the European High North. Polar Record, 54(2), 108-118. https://doi.org/10.1017/s0032247418000268
Snopenko, H., Baluеva, O., & Tanchyk, O. (2021). The analysis of the digital transformation trends in the Ukrainian economy. Vuzf Review, 6(4), 136-144. https://doi.org/10.38188/2534-9228.21.4.15
Strilchuk, Y., Krasnovа, I., Khodakevich, S., Metsger, I., Stryzhak, A., & Dubas, A. (2024). Sustainable Development Determinants In The Context Of Digital Transformation. Financial and Credit Activity Problems of Theory and Practice, 3(56), 293-307. https://doi.org/10.55643/fcaptp.3.56.2024.4367
Susilawati, F., Yanti, R., & Erni, E. (2023). Transformasi Digital Pemerintah (Studi Kasus: Implementasi e-Government dan Hambatannya). Journal Social Society, 3(2), 80-94. https://doi.org/10.54065/jss.3.2.2023.338
Usman, S., Rachman, E., & Nggilu, R. (2025). Transformasi Digitalisasi Dalam Meningkatkan Kinerja Kantor Camat Bongomeme Kabupaten Gorontalo. JoGaPA, 2(4), 947-958. https://doi.org/10.70248/jogapa.v2i4.2856
Varshney, A., Garg, N., Jaiswal, S., & Yadav, S. (2022). Role Of Digital Transformation In Metrology For Industrial Growth Of Country., 1-4. https://doi.org/10.21014/tc6-2022.011
Vokony, I., Táczi, I., & Csete, M. (2024). Agile digitalization evolution in the energy sector, taking into account innovative and disruptive technologies. Renewable Energy and Power Quality Journal, 20(5). https://doi.org/10.24084/repqj20.375
Wartoyo, W. and Haida, N. (2020). Pemetaan Industri Kreatif Di Kota Cirebon (Prospek Dan Tantangannya Dalam Upaya Peningkatan Ekonomi Masyarakat). At-Tijaroh Jurnal Ilmu Manajemen Dan Bisnis Islam, 6(2), 230-250. https://doi.org/10.24952/tijaroh.v6i2.2501
Wibowo, N., Wahyudi, E., Ismawati, L., Hermawan, A., & Wardana, L. (2024). Opportunities and Challenges of Digital Transformation for Creative Economy Development: Study Literature Review. International Journal of Business Law and Education, 5(1), 1369-1380. https://doi.org/10.56442/ijble.v5i1.569
Yohanitas, W. (2025). Digital Pathways to Sustainable Tourism Indonesia Insights: Study case Bilebante Village.. https://doi.org/10.21203/rs.3.rs-7824941/v1
Zhang, X., Xu, Y., & Ma, L. (2022). Research on Successful Factors and Influencing Mechanism of the Digital Transformation in SMEs. Sustainability, 14(5), 2549. https://doi.org/10.3390/su14052549
Гринин, Л., Korotayev, A., & Tausch, A. (2016). Economic Cycles, Crises, and the Global Periphery. https://doi.org/10.1007/978-3-319-41262-7
Миролюбова, Т. and Радионова, М. (2020). Роль Сектора Икт И Факторы Цифровой Трансформации Региональной Экономики В Контекстегосударственного Управления. Вестник Пермского Университета Серия «экономика» = Perm University Herald Economy, 15(2), 253-270. https://doi.org/10.17072/1994-9960-2020-2-253-270
Published
2026-01-29
How to Cite
Meilan Daud, Mohammad Zubair Hippy, Siti Rahmatia Machieu, Dian Rahayu Maku, Mustakim Mokoginta, Djunaida Kandow, & Indriyati Lanangawa. (2026). The Role of Technology and Industry 4.0 in Enhancing Digital Connectivity, Local Economic Development, and Human Resource Quality in the Digital Era in Gorontalo City. International Journal of Economics, Business and Innovation Research, 5(01), 1019-1039. https://doi.org/10.63922/ijebir.v5i01.2904
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