Farhani A, Hayati R. Business Plan and Customer Satisfaction: The Effect of RATER as a Mediator in the Tabalong Retail Industry. IJBQR [Internet]. 2025Sep.13 [cited 2026Oct.13];3(03):311-30. Available from: https://www.e-journal.citakonsultindo.or.id/index.php/IJBQR/article/view/2276