The Dualism of Organizational Behavior Research: Bridging Micro and Macro Perspectives for Future Theoretical Advancements

  • Hendro Wibowo Doctoral Programme in Management, Faculty of Economics and Business, Universitas Lambung Mangkurat
  • Rini Rahmawati Doctoral Programme in Management, Faculty of Economics and Business, Universitas Lambung Mangkurat
  • Ahmad Rifani Doctoral Programme in Management, Faculty of Economics and Business, Universitas Lambung Mangkurat
Keywords: Organizational behavior, micro-macro integration, emotional intelligence, leadership, job crafting, organizational structure, systematic literature review, dual-perspective framework

Abstract

Organizational behavior (OB) research has long been shaped by dualisms, most notably the divide between micro-level analyses of individual and group behavior and macro-level investigations of organizational structures, culture, and leadership. While traditionally studied in isolation, recent global disruptions have underscored the need for an integrative perspective that transcends these boundaries. This study employs a systematic literature review (SLR) following PRISMA guidelines to synthesize findings from quantitative, qualitative, and mixed-methods research published between 2010 and 2024. Drawing on foundational and contemporary studies, we examine how micro-level constructs, such as emotional intelligence, job crafting, and adaptability, interact with macro-level dynamics, such as leadership style, structural design, and organizational culture to influence outcomes including effectiveness, psychological safety, and resilience. The analysis reveals that reciprocal micro-macro interactions are mediated by cultural and structural mechanisms and moderated by contextual variables, such as crisis conditions and digital work environments. We propose a dual-perspective theoretical framework that reconceptualizes OB as an emergent, co-constitutive process, bridging personal agency with institutional systems. This approach enhances theoretical clarity, enables cross-disciplinary integration, and informs the design of practical interventions that align individual development with systemic transformation. The paper concludes with recommendations for future research, emphasizing longitudinal designs, cross-cultural comparisons, and relational models as avenues for advancing holistic OB theory and practice.

Keywords: Organizational behavior, micro-macro integration, emotional intelligence, leadership, job crafting, organizational structure, systematic literature review, dual-perspective framework

References

Babri, M., & Arvidsson, A. (2022). Beyond entanglement: (Socio-) materiality and organization studies. Journal of Management Inquiry, 31(3), 289–302. https://doi.org/10.1177/2631787720954444
Banks, G. C., McCauley, K. D., Gardner, W. L., & Guler, C. E. (2023). A meta-analytic review of authentic and transformational leadership: A test for redundancy. The Leadership Quarterly, 34(1), 101582. https://doi.org/10.1016/j.leaqua.2022.101582
Breslin, D., Gatrell, C., & Swan, E. (2021). Organizational sensemaking: A systematic review and a co-evolutionary model. International Journal of Management Reviews, 23(3), 303–327. https://doi.org/10.1111/ijmr.12245
Chattopadhyay, R. (2024). Prolonged organizational citizenship behavior and its impact on nurses' mental health: A time to rethink. International Journal of Organization Theory & Behavior, 27(3), 168–184. https://doi.org/10.1108/IJOTB-01-2023-0030
Cherniss, C., & Caplan, R. D. (2001). Implementing emotional intelligence programs in organizations. In C. Cherniss & D. Goleman (Eds.), the emotionally intelligent workplace: How to select for, measure, and improve emotional intelligence in individuals, groups, and organizations (pp. 286–304). Jossey-Bass.
Goleman, D. (2006). Social intelligence: The new science of human relationships. Bantam Books.
Kim, M., & Kim, T. (2024). The effect of remote work on millennials’ organizational commitment: The moderating role of shared leadership and followership. International Journal of Organization Theory & Behavior, 27(3), 244–262. https://doi.org/10.1108/IJOTB-03-2023-0063
Luthans, F. (2002). Positive organizational behavior: Developing and managing psychological strengths. Academy of Management Executive, 16(1), 57–72. https://doi.org/10.5465/ame.2002.6640181
Mandell, B., & Pherwani, S. (2003). Relationship between emotional intelligence and transformational leadership style: A gender comparison. Journal of Business and Psychology, 17(3), 387–404. https://doi.org/10.1023/A:1022816409059
Nissinen, T., Upadyaya, K., Lonka, K., Salmela-Aro, K., & Hiroyuki, T. (2024). School principals’ job crafting profiles and their differences during the prolonged COVID-19 pandemic. International Journal of Organization Theory & Behavior, 27(3), 185–205. https://doi.org/10.1108/IJOTB-03-2023-0060
Rurkkhum, S., & Detnakarin, S. (2024). Employee withdrawal behavior during forced remote work: The roles of perceived organizational support and meaningful work. International Journal of Organization Theory & Behavior, 27(3), 281–297. https://doi.org/10.1108/IJOTB-01-2023-0023
Schein, E. H. (2010). Organizational culture and leadership (4th ed.). Jossey-Bass.
Tsoukas, H., & Chia, R. (2002). On organizational becoming: Rethinking organizational change. Organization Science, 13(5), 567–582. https://doi.org/10.1287/orsc.13.5.567.7810
Ugoani, J. N. N. (2020). Organizational behaviour and its effect on corporate effectiveness. International Journal of Economics and Financial Research, 6(6), 121–129. https://doi.org/10.32861/ijefr.66.121.129
Warner, M. (1994). Organizational behavior revisited. Human Relations, 47(10), 1151–1166. https://doi.org/10.1177/001872679404701001
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17(3), 601–617. https://doi.org/10.1177/014920639101700305
Zhang, X., Qian, J., Wang, B., Jin, Z., Wang, J., & Wang, X. (2017). Leaders' behaviors matter: The role of delegation in promoting employees' feedback-seeking behavior. Frontiers in Psychology, 8, 920. https://doi.org/10.3389/fpsyg.2017.00920
Published
2025-07-14
How to Cite
Wibowo, H., Rahmawati, R., & Rifani, A. (2025). The Dualism of Organizational Behavior Research: Bridging Micro and Macro Perspectives for Future Theoretical Advancements. International Journal of Business and Quality Research, 3(03), 69-88. https://doi.org/10.63922/ijbqr.v3i03.2030